Returns & Exchanges
At Miso by Sonia, we want you to love your fashion finds, but if a piece isn't perfect, we offer a seamless 30-day return policy for all unworn items with original tags. We are committed to ensuring your wardrobe is a perfect reflection of your style with hassle-free exchanges and refunds.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Place the items in their original packaging, ensuring all Miso by Sonia tags remain attached and the garment is in its original, unworn condition.
Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing